In the traditional financial estate, transparency has always been a struggle. Financial records have been centralized, hidden behind layers of bureaucracy, and subject to human error or even manipulation.
For years, organizations have sought systems to ensure that financial data is accurate, accessible, and trustworthy, but achieving this level of transparency has been a challenge.
Blockchain is not just a buzzword anymore, it’s a transformative technology with the potential to reshape the financial industry. By enabling real-time, tamper-proof, and decentralized transactions, blockchain is redefining what we thought was possible for financial transparency.
This article will explore how blockchain technology works, how it’s revolutionizing financial transparency, and why it’s so crucial for the future of finance.
The Transparency Problem in Traditional Finance
The financial world, as we know it today, operates on centralized systems where trust is placed in banks, governments, and large financial institutions to maintain and validate financial records. However, this traditional model comes with significant transparency issues that undermine trust and efficiency.
Opaque, Centralized Ledgers and Their Risks
In traditional finance, records are often maintained in centralized databases, managed by a small number of entities. This lack of visibility creates multiple risks:
- Fraud: Centralized systems are vulnerable to human error and intentional manipulation. Financial fraud, whether by employees or external hackers, becomes harder to detect in an opaque system.
- Inefficiency: With multiple intermediaries involved in processing transactions, there is a delay in data sharing and updates, leading to slower financial workflows.
- Manipulation: Centralized control allows for the potential manipulation of financial records. This could be due to misreporting, accounting tricks, or changes in financial documents that aren’t immediately visible to all stakeholders.
Delays in Reconciliation, Auditing, and Reporting
Another drawback of traditional finance is the time it takes to reconcile accounts, audit transactions, and report financial results. These processes are often slow and prone to error, especially when multiple parties and systems are involved in handling the same data. This results in:
- Backlogs in Financial Reporting: When financial data is dispersed across different systems, auditors may face difficulties consolidating reports quickly.
- Slow Reconciliation: Time lags between transactions and reconciliations delay decision-making processes.
Limited Access to Real-Time Information by Stakeholders
In traditional financial systems, only a handful of authorized individuals or institutions have access to financial data. This limited visibility prevents many stakeholders, such as investors, regulators, or even employees, from having real-time insight into the financial status of an organization.
Regulatory Blind Spots and Compliance Bottlenecks
The complexity and opacity of traditional financial systems often lead to regulatory blind spots. Regulators can only access reports at set intervals, meaning that they are often working with outdated information when they need to make critical decisions.
This also leads to bottlenecks in compliance:
- Manual Processes: Ensuring compliance with regulations can require manual intervention, leading to inefficiencies and delays.
- Inconsistent Audits: The absence of a shared and verified ledger increases the risk of inconsistent or incomplete audits.
How Blockchain Improves Financial Transparency
Blockchain is the antidote to many of the transparency challenges inherent in traditional financial systems.
By shifting away from centralized control and offering a decentralized, immutable, and real-time ledger, blockchain technology creates a more transparent financial ecosystem. Here’s how:
Real-Time, Tamper-Proof Transaction Records Accessible to All Participants
With blockchain, transactions are recorded in real time and are visible to all participants in the network. This creates an environment where:
- Instant Validation: Every participant has access to the same data simultaneously, leading to faster transaction confirmations and less need for intermediaries.
- Tamper-Proof Data: Once a transaction is recorded on the blockchain, it cannot be altered or deleted without the consensus of the network, ensuring the integrity of financial data.
Immutable Audit Trails for Every Transaction
One of the most powerful aspects of blockchain is its immutability. Each transaction is linked to the previous one, creating an unbreakable chain of blocks that forms an immutable audit trail. This means that:
- No Backdating: Transactions cannot be altered after the fact, ensuring that records are always accurate.
- Clear Historical Records: Auditors and regulators can track every financial transaction to its source, providing a complete and verifiable history of financial activities.
Decentralized Verification Eliminates Single Points of Control or Failure
Unlike traditional systems that rely on a central authority to verify transactions, blockchain operates on a decentralized model, where multiple independent nodes (or participants) validate transactions. This decentralization offers:
- No Central Authority: No single point of failure or control means less risk of fraud, errors, or manipulation.
- Distributed Trust: Every participant in the network has a stake in ensuring the system remains secure, increasing the overall trustworthiness of the financial process.
Automated Transparency Through Smart Contracts
Smart contracts are self-executing contracts with the terms of the agreement directly written into code. These contracts run automatically when predefined conditions are met, ensuring transparency by:
- Automatic Execution: No human intervention is required to enforce contract terms, making the entire process transparent and verifiable.
- Clear Terms and Conditions: All parties can see the rules governing the contract, ensuring that everyone involved is aware of their obligations.
Elimination of Manual Reconciliation
In traditional finance, reconciliation between different systems and accounts is a manual and time-consuming task. Blockchain solves this by automating reconciliation:
- Real-Time Updates: Since every transaction is recorded on the blockchain, there is no need for manual checks or cross-referencing between different financial records.
- Consistent Data Across Systems: Blockchain ensures that all participants in the network have access to the same, up-to-date data, making reconciliation almost instantaneous.
Enhanced Trust via Cryptographic Verifiability
Blockchain uses advanced cryptographic techniques to secure data, ensuring that financial information is verifiable and trustworthy:
- Cryptographic Hashing: Every block in the blockchain is linked to its predecessor through a cryptographic hash, making it nearly impossible to alter past transactions without detection.
- Security and Privacy: With private keys and cryptographic encryption, blockchain provides robust protection for sensitive financial information.
By tackling the transparency issues that plague traditional finance, blockchain offers a new way forward,one where financial processes are more efficient, secure, and accessible to all involved parties.
Applications of Blockchain for Financial Transparency
Blockchain’s ability to enhance financial transparency isn’t just theoretical, it’s already being applied across various industries, bringing real-world improvements to how financial systems operate. Below are some of the key areas where blockchain is making a significant impact:
A. Payments and Settlements
Blockchain has the potential to revolutionize the way payments and settlements are processed, especially in cross-border transactions, where traditional systems often struggle with delays and high fees.
- Near-Instant Cross-Border Payments: Traditional payment systems can take days to process international transactions, but blockchain enables real-time or near-instant payments across borders.
- Reduced Settlement Delays and Costs: By cutting out intermediaries like banks and clearinghouses, blockchain reduces the time and fees associated with settling payments, making it more efficient.
- Increased Liquidity and Transparency in Foreign Exchange Flows: Blockchain offers real-time tracking of cross-border payments, leading to improved liquidity and more transparent foreign exchange markets.
B. Auditing and Compliance
Auditing and compliance are some of the most labor-intensive and error-prone aspects of financial management. Blockchain technology enhances both processes significantly.
- Continuous and Automated Audit Trails: Blockchain’s immutable ledger provides a continuous record of every transaction, making audits more efficient and real-time. Auditors can track changes without needing to comb through paper records or outdated databases.
- Regulatory Compliance via Traceable and Immutable Records: Blockchain ensures that financial transactions are compliant with regulatory requirements by creating an immutable record that can be easily verified.
- Faster and More Accurate Audits: With blockchain’s automated and real-time nature, audits can be completed much faster and with greater accuracy, reducing the time spent on manual reconciliation and report generation.
C. Supply Chain Finance
Blockchain is also making waves in supply chain finance, where transparency and accountability are key challenges.
- End-to-End Transparency and Tracking of Goods and Payments: Blockchain enables real-time tracking of both goods and payments throughout the supply chain, making it easier to verify product origin and ensure payment accuracy.
- Verification of Ethical Sourcing and Fraud Reduction: Blockchain ensures that every stage of the supply chain is verifiable, offering consumers and businesses the ability to trace ethical sourcing and reduce the risk of fraud.
- Increased Accountability of Suppliers: Suppliers and manufacturers are held to higher standards of accountability, as blockchain creates an immutable record of their actions and financial transactions.
D. Peer-to-Peer Lending and Crowdfunding
Blockchain’s decentralized nature is ideal for peer-to-peer (P2P) lending and crowdfunding, offering transparent and secure platforms for these alternative finance models.
- Transparent Records of Lending, Interest, and Repayments: Blockchain offers transparent and secure records of every transaction, including lending terms, interest, and repayments, ensuring that all parties can trust the process.
- Boosts Investor Trust and Reduces Defaults: By making the lending process more transparent, blockchain reduces the risk of defaults and boosts investor confidence in the integrity of the lending system.
- Disintermediation and Fairer Financial Inclusion: Blockchain cuts out intermediaries, allowing individuals and small businesses to access funding directly from investors, promoting financial inclusion and fairer access to capital.
E. Sustainable and Green Finance
Blockchain is increasingly used in sustainable and green finance, where transparency about environmental impact is crucial.
- Traceable Green Bonds and Sustainability-Linked Investments: Blockchain provides a transparent and immutable record of green bonds and other sustainability-linked financial products, ensuring that funds are used for their intended environmental or social purposes.
- Proof of Use-of-Funds for Environmental and Social Impact: With blockchain, organizations can prove that funds are being used to support environmental or social initiatives, boosting accountability and trust in green finance.
- Better ESG (Environmental, Social, Governance) Accountability: Blockchain can verify and track an organization’s adherence to ESG standards, providing investors and stakeholders with the transparency they need to make informed decisions.
F. Asset Tokenization
Blockchain allows for the tokenization of assets, making them easier to buy, sell, and trade in digital formats.
- Enhanced Liquidity and Traceability of Physical Assets: Blockchain enables the digitization of physical assets such as real estate, art, or commodities, making them more liquid and easily traded on decentralized platforms.
- Simplified Ownership Verification and Auditability: Through tokenization, blockchain simplifies the verification of ownership and the auditing of asset transactions, reducing the risk of fraud or disputes over ownership.
- New Markets for Fractional Ownership: Blockchain enables fractional ownership, allowing people to invest in portions of assets like real estate or fine art, opening up new investment opportunities and markets.
G. Regulatory Reporting
Blockchain is transforming how financial organizations handle regulatory reporting, making it faster, more accurate, and more transparent.
- Automated and Real-Time Reporting to Regulators: Blockchain allows for automated, real-time reporting to regulators, reducing the burden on companies and ensuring that regulators have immediate access to accurate data.
- Reduced Reporting Errors and Increased Transparency: With blockchain, the risk of errors in financial reporting is minimized because all transactions are verified and traceable, ensuring that the data is accurate and reliable.
- Streamlined Compliance for KYC/AML Requirements: Blockchain can simplify Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance by providing immutable records of identity verification and transaction history.
Security and Fraud Prevention
Blockchain’s transparency and security features make it a powerful tool in reducing financial fraud and increasing overall security.
Cryptographic Encryption Securing All Transactions
Blockchain employs strong cryptographic encryption to secure each transaction, ensuring that only authorized participants can access and validate financial data. This provides:
- Protection from Unauthorized Access: Cryptography ensures that only those with the correct private keys can participate in transactions, protecting sensitive financial information from unauthorized access.
- Data Integrity: Every transaction is encrypted and linked to the previous one, preventing tampering and ensuring that all data is accurate and intact.
Fraud Reduction Through Immutable Records and Consensus
One of the key advantages of blockchain is its immutable nature. Once a transaction is recorded, it cannot be changed or erased. This leads to:
- Fraud Prevention: The inability to alter transaction history acts as a powerful deterrent to fraudsters.
- Consensus-Based Validation: Blockchain’s consensus mechanisms ensure that no single party can alter records unilaterally, reducing the risk of fraudulent activity.
Decentralization Minimizes Risk of Data Tampering
Unlike centralized financial systems, where a single breach can compromise the entire network, blockchain’s decentralized nature significantly reduces the risk of data tampering:
- Distributed Ledger: Every participant in the blockchain network holds a copy of the ledger, making it much harder for malicious actors to manipulate data without detection.
- No Single Point of Failure: Since blockchain operates across multiple nodes, there’s no single point of control or failure, making the system far more resilient to attacks.
Transparency Acts as a Deterrent for Financial Crime
The inherent transparency of blockchain, where all transactions are publicly visible and traceable ,acts as a strong deterrent against financial crime:
- Public Ledger: Criminal activities like money laundering or fraud are much more difficult to execute on a blockchain, as every transaction is recorded and easily verifiable by all parties.
- Increased Accountability: Blockchain’s transparent and permanent records increase accountability and make it much harder to conceal illicit activity.
By combining transparency, decentralization, and cryptographic security, blockchain provides a robust framework for securing financial transactions and reducing fraud.
Impact on Financial Institutions and Stakeholders
Blockchain technology is more than just a buzzword; it is reshaping the financial landscape in profound ways. The impact on financial institutions and their stakeholders is both wide-ranging and transformative.
Increased Trust Among Regulators, Consumers, and Investors
As blockchain enhances transparency, it fosters trust across the financial ecosystem:
- Regulators benefit from having real-time, immutable access to transaction data, allowing them to monitor compliance and enforce rules more effectively.
- Consumers can trust that transactions are secure, verifiable, and free from manipulation, creating a stronger sense of security when dealing with financial institutions.
- Investors are drawn to blockchain’s transparency and accountability, knowing that their investments are being managed with integrity and openness, reducing the risk of hidden manipulations or misreporting.
More Efficient Operations with Reduced Overhead
Blockchain’s decentralized nature removes the need for intermediaries, streamlining operations for financial institutions:
- Reduced Operational Costs: By cutting out middlemen, such as clearinghouses and settlement agents, blockchain reduces transaction fees, saving financial institutions significant operational costs.
- Automation of Processes: Blockchain’s smart contracts automate key processes, such as payment settlements and compliance checks, eliminating manual intervention and reducing the time required for various operations.
- Faster Transactions: With near-instant settlement of transactions and real-time reporting, blockchain accelerates processes that once took days, such as cross-border payments and reconciliation, significantly improving efficiency.
Shift Toward Ethical Business Practices and Accountability
Blockchain drives financial institutions to embrace more ethical and transparent business practices:
- Traceability of Funds: Blockchain’s ability to track the movement of funds from origin to destination enhances accountability, making it easier to prove ethical sourcing or how funds are being utilized.
- Improved Social Responsibility: With blockchain, financial institutions can demonstrate their commitment to social and environmental causes, offering proof that investments are being used responsibly through traceable and immutable records.
Competitive Advantage for Early Adopters
Financial institutions that adopt blockchain early are positioning themselves for long-term success:
- Differentiation in the Market: Early blockchain adoption can differentiate an institution from its competitors, appealing to a growing segment of investors and consumers who value transparency and security.
- Fostering Innovation: By implementing blockchain, early adopters can drive innovation in financial products and services, exploring new areas like tokenization or decentralized finance (DeFi) to remain ahead of industry trends.
- Regulatory Alignment: Institutions that embrace blockchain may find it easier to align with future regulatory frameworks that require more transparency, thus staying ahead of regulatory changes and minimizing compliance risks.
Challenges and Limitations
Despite the many advantages, blockchain technology also faces several challenges and limitations that need to be addressed for it to reach its full potential in transforming financial transparency.
Scalability and Transaction Throughput
One of the primary challenges facing blockchain, particularly public blockchains, is scalability:
- Performance Bottlenecks in High-Volume Networks: As the number of transactions grows, public blockchains (like Bitcoin and Ethereum) can experience delays due to their limited transaction throughput. This can result in slower processing times, particularly in high-volume networks.
- Energy Consumption: Some blockchain systems, like Proof of Work (PoW), require significant computational power to validate transactions, leading to high energy consumption, which raises concerns about sustainability.
Regulatory Uncertainty and Jurisdictional Disparities
Blockchain’s decentralized nature creates complications in regulatory frameworks, especially as the technology spans multiple regions with varying laws:
- Differing Regional Approaches: Each country has its own stance on blockchain technology, with some embracing it while others impose restrictions or outright bans. This creates confusion for businesses trying to navigate the regulatory landscape.
- Lack of Standardization: The absence of universal standards and protocols means that blockchain solutions can differ widely between regions, hindering global interoperability and the seamless exchange of data and value.
Integration with Legacy Systems
For many financial institutions, integrating blockchain into existing infrastructure is a major hurdle:
- Resistance from Traditional Financial Institutions: Traditional financial institutions are often hesitant to adopt blockchain due to the perceived risks, the need for major operational changes, and concerns about competition from decentralized platforms.
- Compatibility Issues: Blockchain technology operates on a fundamentally different architecture compared to legacy systems, making it difficult for institutions to integrate blockchain seamlessly into their existing operations without costly and time-consuming upgrades.
Privacy vs. Transparency
Blockchain’s transparency features can conflict with the need for privacy in certain financial transactions:
- Zero-Knowledge Proofs: To address privacy concerns, some blockchains use zero-knowledge proofs (ZKPs), which allow transactions to be verified without revealing sensitive information. However, ZKPs require significant computational resources and are still being fine-tuned for widespread use.
- Private Blockchains and Permissioned Access: In cases where transparency is necessary but privacy must be maintained, permissioned blockchains are used to restrict access to certain data. However, this compromises the true decentralization that blockchain promises, leading to trade-offs between privacy and transparency.
In conclusion, while blockchain technology holds immense promise for transforming financial transparency, it faces challenges around scalability, regulatory uncertainty, and privacy concerns.
Nevertheless, as these issues are addressed and resolved, blockchain will likely become an even more essential tool for financial institutions, regulators, and other stakeholders seeking greater transparency, security, and efficiency.
In summary, blockchain’s core benefits for financial transparency are clear. It offers real-time, tamper-proof records that enhance accountability and trust, reduce costs and inefficiencies, and ensure decentralized verification. However, as with any transformative technology, the challenge lies in balancing innovation with thoughtful regulation to ensure its responsible adoption.
Frequently Asked Questions
Blockchain is a decentralized, distributed digital ledger technology that records transactions across a network of computers. In finance, it provides a secure, transparent, and immutable system for recording financial transactions.
Each transaction is stored in a "block" and linked to the previous one, forming a "chain" of blocks. This ensures that data cannot be altered or tampered with once it is added to the blockchain.
The decentralized nature means no single entity controls the system, making it more transparent and resistant to fraud and manipulation.
Blockchain's real-time access to transaction data makes it an invaluable tool for ensuring financial transparency, particularly in cross-border payments, audits, and compliance.
Blockchain improves transparency by creating a system where all participants have access to the same information in real time. Every transaction is recorded in a way that is publicly visible and cannot be altered retroactively.
This "tamper-proof" feature reduces fraud, as any attempts to modify or manipulate transaction records would be immediately apparent to all network participants.
As a result, stakeholders such as auditors, regulators, and financial institutions can have full confidence in the data without relying on intermediaries, making financial systems more open, efficient, and trustworthy.
Blockchain offers several key benefits for enhancing financial transparency:
- Improved Trust: Blockchain provides a verifiable, immutable record that all participants can trust, fostering confidence in financial transactions.
- Faster Settlements: Transactions on the blockchain are processed almost instantaneously, compared to traditional financial systems that can take days to settle.
- Lower Transaction Costs: By eliminating intermediaries (e.g., banks, clearinghouses), blockchain reduces transaction fees and operational overheads.
- Improved Compliance: With real-time access to accurate data, financial institutions and regulators can easily verify compliance with regulations.
- Greater Auditability: Blockchain creates a clear, accessible audit trail for every transaction, simplifying audits and reducing fraud.
Blockchain prevents fraud through its use of immutable records and cryptographic security:
- Immutability: Once a transaction is added to the blockchain, it is permanently recorded and cannot be altered or deleted. This makes it nearly impossible for anyone to tamper with transaction data without being detected.
- Cryptographic Proofs: Each transaction is secured with encryption, ensuring that only authorized parties can access or alter the data. This makes it virtually impossible for fraudsters to forge transactions or alter records without being caught.
Yes, blockchain is particularly well-suited for auditing and compliance due to its ability to create an immutable, transparent, and accessible transaction record.
By storing all transaction data on the blockchain, auditors can access real-time, verifiable data without the need for traditional reconciliation processes.
Blockchain also provides a continuous, automated audit trail, ensuring that financial statements and transactions are accurate and compliant with regulatory requirements. This increases efficiency, reduces errors, and minimizes the risk of fraud or financial misconduct.
Blockchain enables sustainable finance and ethical investing by providing transparency and traceability. Through blockchain, investors can track the flow of funds to ensure they are used for projects that align with environmental, social, and governance (ESG) criteria. For example:
- Green Bonds: Blockchain can be used to verify that funds from green bonds are used for certified environmental projects.
- Social Impact Investing: Blockchain ensures that social impact funds are being used for their intended purpose, providing a clear and traceable record of how funds are spent.
This transparency helps investors make more informed decisions and ensures that funds are used ethically and responsibly.
While blockchain has the potential to revolutionize financial transparency, it faces several challenges:
- Scalability: High-volume transaction systems, such as those in finance, can face performance bottlenecks, as blockchain networks may struggle to process large numbers of transactions quickly.
- Regulatory Complexity: Blockchain operates across borders, which complicates regulatory oversight. Different regions have varying regulations, and standardization is still developing.
- Legacy System Integration: Traditional financial institutions rely on legacy systems that may be incompatible with blockchain technology, making integration costly and complex.
- Privacy Concerns: While blockchain offers transparency, it also raises concerns about data privacy. There is a delicate balance between making data public and ensuring sensitive information is protected.
Smart contracts are self-executing contracts with the terms of the agreement directly written into code. They automatically execute and enforce the contract's terms when certain conditions are met. In financial systems, smart contracts enhance transparency by:
- Automating Execution: They remove human intervention, ensuring that all parties fulfill their obligations as agreed.
- Ensuring Clarity: The conditions of the contract are encoded in a transparent and immutable way, reducing the chance for manipulation or misinterpretation.
- Reducing Disputes: With clear, enforceable terms, smart contracts minimize the likelihood of disputes and increase trust between parties.
No, blockchain is not limited to cryptocurrencies. While it gained popularity through Bitcoin and other digital currencies, blockchain is used in various industries for purposes such as:
- Auditing: Blockchain provides a secure and transparent system for auditing financial transactions.
- Payments: It enables faster, cheaper, and more secure payments, including cross-border transactions.
- Asset Management: Blockchain can track and verify the ownership and transfer of assets, including physical assets, stocks, or bonds.
- Supply Chain Management: Blockchain is used to track goods as they move through the supply chain, ensuring authenticity and transparency.
Blockchain’s role in financial transparency is set to grow significantly in the coming years. Some of the key developments include:
- Wider Adoption: Financial institutions, regulators, and governments are increasingly adopting blockchain for its ability to reduce fraud and enhance transparency.
- More Use Cases: Blockchain’s application in areas such as cross-border payments, regulatory reporting, and asset tokenization will become more widespread.
- Integration with Traditional Systems: As blockchain becomes more interoperable with legacy systems, we can expect smoother integration and broader use in mainstream financial services.
Blockchain streamlines cross-border payments by removing intermediaries (such as correspondent banks) and reducing settlement times. Transactions can be processed almost instantly, rather than taking days.
Additionally, blockchain enhances transparency by providing an immutable record of every step in the payment process, making it easier for regulators and financial institutions to trace and verify transactions.
This reduces fraud and lowers costs associated with foreign exchange and wire transfer fees.
Yes, blockchain can maintain both privacy and transparency through advanced techniques like zero-knowledge proofs and permissioned blockchains.
Zero-knowledge proofs allow data to be verified without revealing the underlying details, ensuring that sensitive information remains private while still being transparent in terms of transaction authenticity.
Permissioned blockchains allow for controlled access to data, where only authorized participants can view certain information, maintaining privacy while providing the benefits of transparency.
Blockchain fosters trust by creating a shared, verifiable ledger that all stakeholders can access and audit in real time. With its transparency and immutable nature, blockchain removes the need to trust centralized authorities, such as banks or auditors.
Instead, trust is placed in the technology itself, which ensures that transactions are accurate and tamper-proof. This transparency builds confidence among investors, regulators, and consumers, leading to more secure and trustworthy financial interactions.
Yes, but these frameworks are still evolving. Some regions, such as the European Union and the United States, have begun developing regulations to address the use of blockchain in finance.
These regulations focus on issues such as anti-money laundering (AML), know-your-customer (KYC) compliance, taxation, and consumer protection. However, there is still a lack of uniform standards across regions, and regulators continue to explore how to balance innovation with oversight in the blockchain space.
Blockchain’s transparency benefits extend far beyond finance:
- Healthcare: Blockchain is used to secure patient records and ensure the integrity of medical data.
- Logistics: It provides traceability of goods, ensuring products are sourced ethically and reducing fraud.
- Real Estate: Blockchain can track property ownership and simplify transactions, reducing fraud in the real estate market.
- Advertising: Blockchain is being explored to combat ad fraud and ensure transparency in digital ad transactions.
- Supply Chain: From agriculture to manufacturing, blockchain ensures that products are tracked and verified throughout the supply chain, enhancing both security and transparency.
In these industries, blockchain enhances transparency, security, and efficiency, offering solutions that increase trust and accountability.